We provide the following services for all Rentwell properties:
Rentwell's Full-Service Property Management
Rentwell, from YWCA Canberra, offers comprehensive property management at competitive fees. This includes full service with registered valuations and premium advertising to deliver reliable returns while increasing Canberra’s housing supply. With Tier 2 Community Housing Provider Registration (more rigorous than Agents Act compliance, from which we are exempt), you get added confidence in our operations.
Dedicated Property Manager
Your assigned manager provides regular, clear communication on maintenance, tenancy updates, and performance. It includes a free registered property valuation through Opteon and advertising on Allhomes at no extra cost.
Robust policies, systems and processes
Our experienced team leverages externally accredited policies, in-house finance, and our Tier 2 Community Housing Provider Registration oversight to deliver full transparency, regular financial reports, and competitive fees. This rigorous framework exceeds Agents Act standards, ensuring ethical, compliant management without the usual regulatory gaps, so you receive clear updates on your property's performance alongside our competitive fee structure.
Thorough screening and placement
We understand that steady and consistent rental income is of the utmost importance to all property investors. That’s why you sign a head lease with YWCA Canberra and we sub-lease to tenants, which gives you additional assurance that rent will be paid. Our skilled and experienced property managers spend the time to ensure we source the right tenant for your investment. Our rigorous application and interview process enables us to recommend the most suitable eligible applicants for your property.
Competitive fees and rental returns
Our goal is to rent your property out at a rate that meets your investment requirements as well as provides an affordable home to a Canberran in need.
Our management fee is charged at 7.2% of the affordable rent. This is calculated over 12 months and charged as a monthly flat fee.
Property owners also qualify for DGR receipts on foregone rent (tax-deductible via ATO ruling) and full ACT land tax exemption if renting more than 25% below market to eligible tenants, plus a free Opteon registered valuation and free advertising on Allhomes. Create real community impact with competitive pricing: no reason not to choose Rentwell.
Ethical and professional suppliers
Leveraging YWCA Canberra's longstanding community ties, we partner with vetted, responsible maintenance providers to handle repairs efficiently and to the highest standard. There are no contractor hassles, just reliable, cost-effective results.
Schedule of fees
We charge a flat rate property management fee which will provide us with income to cover our costs and reinvest any retained earnings back into our affordable housing programs. YWCA Canberra does not cover the cost of photography. Professional photography services are selected by Rentwell, a one-off photography fee will apply.
To request a full schedule of fees, please contact Rentwell@ywca-canberra.org.au.